Chase Bank

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Reviews about Chase Bank

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  Horrible and unsafe, there are always "homeless" people in the bank and staff ignores them, although there is some nice and respectful people who are homeless, having" homeless" people hang out in the chase bank vestibule is a safety hazard as you don't know who they are and what they are up to. There was a "homeless" guy who was opening the doors and was touching people on the way out, there was a "homeless" lady get aggressive at me and curse me out because I didn't give her money. Besides this obvious safety issue there is always drama at chase bank, they close the bank sometimes without notifying customers, there are days where you come in and you can tell something insane happened there like the photos I posted here, the bank looks run down with the interior design, machines be out of order all the time, always unclean and messy, long wait times to to talk to a bank representative, long lines for the bank tellers, Chase doesn't accept cash advance if you have a discover credit card, they don't take coins and make you do their work by putting them into a coin cardboard roll which is impossible to do. They have high fees but they at least tell you about it, the banking details is the same at any bank but the services are not. The Manhattan chase banks have a superior customer service if you go to the wealthy areas but if you live in poor or middle class areas of New York City like the outer boroughs then you are stuck with mediocre and horrible service. For the fees of this bank and how wealthy they are, it's unacceptable to have bad service like this. The list go on about how bad this place is. Enter at your own peril!!!!

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